Hello and thank you for placing an order with PinMe 1913. Preparation for shipment happens very quickly after an order is placed if your item(s) are in stock. For this reason orders cannot be modified after being submited. Once you place your order you will receive email notification that your order was received. Once your item ships you will receive a shipment notification email. These are the only two emails you will receive from PinMe 1913 unless you send an email asking a specific question. If the item(s) you ordered are on back order we will NOT send emails giving status updates. Please know that ALL orders are filled. The orders with out of stock or back ordered items simply take a little longer as noted on each product page if applicable. If it is noted on the product page we will not send additional emails regarding the shipping timeline.
The shipping policy is as follows:
Orders take 3-5 business days to process. No matter the shipping speed selected ALL ORDERS take 3-5 business days to process.
Once your order has been processed and prepared for shipping you will receive notification via email with your tracking specifics. (Please allow the system adequate time to reflect tracking updates; this should happen within 48 hours.)
Depending on shipping speed selected and your location - orders will take between 3-7 business days to arrive once shipped(in some cases shipping time may be longer for international orders).
If you ordered a HEY NUMBA Pin please read the note on the product's page that has been on the product's page since launching in November 2020. This is the only product that does not follow the shipping timeline above. You can find the note here: https://www.pinme1913.com/product-page/5
We do not ship partial orders(except that one time when a small batch went out too soon). If one item in your order is on back order we will ship the order when all items are available for shipping. Please place two separate orders if you would like the items that are in stock to ship in line with the time schedule detailed above.
Thank you in advance for understanding that Pin Me 1913 is not responsible for delays due to weather or carrier mishaps. We are not responsible if you do not input your shipping information accurately. We are responsible for the squeals of joy and excitement recipients of Pin Me 1913 products will make. Please see the Return & Refund Policy on this page.
If an item is on back order it's because it's a favorite. We are doing our best to keep our exclusive and carefully curated merchandise in stock but if your love for a collection causes a pin to be on back order that will be clearly indicated. If the piece became a back ordered item after your order was placed we will provide a full refund should you not want to wait for the piece to restock.
PLEASE NOTE: At times high demand numbers in the HEY NUMBA Collection and high demand pins from all collections may be out of stock for immediate shipment. Though we are constantly replenishing inventory, at times, there may be a delay. Please keep this in mind when ordering. Every order will be fufilled however additional time may be added to the shipping timeline detailed on this page.
Thank you for your pre-orders! The items pre-ordered in October and early November 2020 will begin shipping on November 12, 2020. All Pre-ordered items will be shipped by or before November 19, 2020. Thank you for your patience and understanding as we work to meet the welcomed demand.
Keep those orders coming! Please know that we are doing our best to keep items in stock and ready to ship post the official Pin Me 1913 launch. Orders placed after November 12th will follow the shipping process and schedule detailed under the Shipping Information section on this page.
Going forward should a coming release be a pre-order item we will provide specific arrival and expected shipment dates.
RETURN AND REFUND POLICY
All sales are final however you can make your purchase with confidence. If there is an issue with your order please contact us so that we can do our part to rectify the situation.
ABOUT OUR PINS
All #PinMe1913 pins are made from a high quality metal alloy which means durability and rust free longevity. Designed with love and crafted in eco-friendly facilities your #PinMe1913 pins can be worn as soon as you receive them. Place your pins on your sweaters, blazers, jean jackets, hats, bags, or anywhere you'd like.
Treat yourself to every collection and represent with pride!